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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Effective Ways to Clean Up Small Amounts of Mold in Your Home

5/30/2023 (Permalink)

Green mold growing on a wall. If you have a large amount of mold or if it keeps coming back, call a professional for help.

Mold is a common problem that homeowners face, especially in areas with high humidity. If left untreated, it can cause significant damage to your home or business. In this blog, we will discuss how to clean up small amounts of mold in your house.

Identify the Mold

The first step in cleaning up mold is to identify the type of mold you have in your home. Mold can be black, green, or white and can grow in various areas such as the bathroom, kitchen, or basement. Once you have identified the mold, you can then proceed to clean it up.

Gather Your Supplies

Before you start cleaning up the mold, it is essential to gather your supplies. You will need a scrub brush, a bucket, a sponge, and a cleaning solution. You can create a cleaning solution by mixing one part vinegar with three parts water or by using a commercial mold cleaner.

Protect Yourself

When cleaning up mold, it is crucial to protect yourself. Wear gloves, a mask, and goggles to prevent the mold from getting into your eyes or lungs. You should also open the windows to allow for proper ventilation.

Scrub the Mold

To clean up small amounts of mold, use a scrub brush or a sponge and apply the cleaning solution. Scrub the affected area thoroughly, making sure to remove all the mold. Rinse the area with water and then dry it with a clean towel.

Prevent Mold Growth

To prevent mold from growing again, it is important to keep your home dry and well-ventilated. Fix any leaks or moisture problems, and use a dehumidifier in areas with high humidity. Regularly clean your home, especially areas such as the bathroom and kitchen.

Call a Professional

If you have a large amount of mold in your home or if it keeps coming back, it is best to call a professional, such as our SERVPRO of Northwest San Antonio team. They can help identify the source of the mold and provide a more thorough cleaning.

Why Cleaning Up Small Amounts of Mold in Your Home is Important

By identifying the mold, gathering your supplies, protecting yourself, and scrubbing the mold, you can effectively remove it from your home. To prevent mold growth, keep your home dry and well-ventilated, and regularly clean it. If you have a large amount of mold or if it keeps coming back, call a professional for help.

When to Change Your Smoke Alarm Batteries: A Comprehensive Guide

4/28/2023 (Permalink)

smoke alarm Smoke alarms are a crucial part of keeping your home safe incase of a fire.

If you're like most people, you probably don't think about the smoke alarms in your home until they go off. But that's a mistake, smoke alarms are one of the best ways to protect yourself and your family from fires.


Smoke alarms are available in two main types: ionization and photoelectric. Both types use tiny amounts of power and run on batteries, so it's important to replace them regularly when they run low or die out completely. In fact, according to the National Fire Protection Association (NFPA), most residential fires occur at night when no one is awake--so it's crucial that all homes have working smoke detectors installed throughout their residences!

How Often Should I Change My Smoke Alarm Batteries?

You should change your smoke alarm batteries once a year, or when you hear the chirp. You can also change them after a power outage, if you're not sure how long they've been in use.

If you're unsure whether or not it's time to replace your smoke alarms, check out our blog post on how often should I change my smoke alarm batteries?

Tips for Changing Your Smoke Alarm Batteries

Test the alarm after replacing the batteries.
Write the date of replacement on the smoke alarm.
Replace all batteries at the same time, whether they're low or not.

What Type of Batteries Should I Use?

The type of battery you use is important. The best choice is a high-quality alkaline battery, like Duracell or Energizer. Alkaline batteries have a longer shelf life than other types of batteries and are less likely to leak if they're accidentally left in the smoke alarm for an extended period of time.

Battery life varies depending on the brand, but most standard 9V batteries can last anywhere from one year to five years before needing replacement (if you replace them annually).

What Are the Benefits of Smart Smoke Alarms?

The benefits of smart smoke alarms are many. First, they can be monitored remotely, so you can keep an eye on your home from anywhere in the world. Second, because these devices use batteries that last longer than traditional ones, you won't have to worry about replacing them as often. Finally, smart alarms will automatically test themselves and let you know if there's any problem with the device or its battery. Replace your batteries to ensure your family is safe from a fire emergency.

Will the insurance cover my broken pipe?

3/4/2023 (Permalink)

insurance claim paper Filing a claim after you have a broken pipe.

Water damage is one of the most common and devastating types of property damage. Whether it’s the result of a broken pipe, a burst water heater or something else entirely, getting your insurance company involved can help you cover the cost of repairs and prevent any further damage to your home. Here are some answers to common questions about filing an insurance claim after water damage.

Insurance.

If you have a broken pipe and the water is leaking into your home, your insurance company will cover the cost of repairs. However, if your roof has a leaky spot or if there's another plumbing fixture that has sprung a leak (such as a toilet), those damages are separate claims and may not be covered by your policy. It a safe practice to know what your insurance policy covers.

In most cases where pipes break inside the walls of an older home, insurers won't deny claims because of an outdated structure, they'll just pay for the repairs needed to fix them.

Filing a claim.

After filing a claim, the insurance company will send an adjuster out to assess the damage and make a settlement offer. The adjuster is trained in assessing damage and making fair settlements for repairs. If you accept their offer, they'll pay for all necessary repairs and deduct it from your deductible (the amount of money you're responsible for). You can always decide not to accept their settlement offer and continue making repairs yourself.

Making repairs yourself.

If you have an insurance company that is offering to cover the cost of repairs, but not all of them, there are a few things to consider. First and foremost, it's important to know whether or not your policy covers broken pipes. If it does not, then there's no point in filing another claim with your insurance company because they'll just deny it again.

Secondly, if you choose not accept their offer and decide instead repair everything yourself without help from anyone else, then this means paying out-of-pocket for all those expenses as well as taking time away from work or school in order complete them and possibly losing income during those hours when most people would be working.

If these are both options seem like too much work for one person alone then maybe consider hiring someone who has experience repairing burst water lines?

You should file a claim with your insurance company whenever you have water damage. You can always decide not to accept the settlement offer and continue making repairs yourself, but this will take time and money that could be better spent on other things. If you have insurance, filing a claim is your best option

Insurance is there to protect you, so filing a claim is always a good idea. If you don't have insurance or aren't sure if your current policy covers water damage, we can help you find the right coverage for your home. Call SERVPRO today for your water restoration emergency. 

5 Steps to Take After A Frozen Pipe Burst

2/13/2023 (Permalink)

Burst pipe. Here are five steps you can take to mitigate the damage and get things back in order.

A frozen pipe burst can be a nightmare, but it's not the end of the world. Here are five steps you can take to mitigate the damage and get things back in order.

Turn Off the Main Water Valve

To prevent more water from spilling out into your home, it is important to turn off the main water valve. If you don't know where your home's main water valve is, call a professional for help as quickly as possible.

Turn off each individual faucet and drain in your house, as well as any appliances that rely on water—like dishwashers and washing machines. You may also want to consider turning off or unplugging anything that relies on electricity, like televisions and lamps.

Remove the Water

If the leak isn't too severe, try to remove the water from your home. Removing any moisture can prevent secondary damage from occurring on your property. However, in many cases with frozen pipe bursts, the amount of water present is too much for the average person to remove without the proper equipment. In these cases, it is best to call a professional water mitigation expert as quickly as possible.

Waiting to call a professional can result in further damage to your property, so make sure you call someone as soon as you notice the pipe burst has occurred.

Document the Damage

The next thing you should do is get your camera out and take as many photos of the damage as possible. This will be helpful when it comes time to file a claim with your insurance company because it'll give them an idea of how much money they'll have to pay out on your behalf.

You'll want to take pictures of anything that was damaged by the burst pipe—including walls, furniture, personal items like clothing and electronics, and even small things like photographs or decorations on shelves that may have gotten wet.

It is also important to take photos of the cleanup process. These pictures will serve as evidence if there are any disputes.

When working with a mitigation and restoration company such as SERVPRO of Northwest San Antonio, they will take care of all of this for you and will extensively document everything from start to finish.

Call Your Insurance Company

As soon as possible after a pipe burst, contact your insurance agent to file a claim and start the claims process. The insurance company will want to know the extent of the damage and any other information that may be helpful in processing your claim.

Call a Disaster Cleaning and Restoration Company

The most important thing you should do after a frozen pipe burst is to call our SERVPRO of Northwest San Antonio team for help. Our team is the leading provider of restoration services in the San Antonio area, so you can be sure that we will take care of your property and get it back to normal as quickly as possible. Our team will come in and assess the damage, determine what needs to be cleaned up, and take care of all mitigation and restoration-related tasks for you.

We hope this blog post has given you the information that you need to deal with a frozen pipe burst. If you have any questions, don't hesitate to contact our team of experts today!

Do’s and Don’ts of a Grease Fire

1/24/2023 (Permalink)

Huge flames rising from a pan. If you have a grease fire in your San Antonio home, it is important to know what to do and not do.

Grease fires can be extremely devastating and can cause serious damage to your home and personal belongings. A grease fire occurs when cooking oil or fat overheats and ignites. These fires can spread quickly and are difficult to extinguish, making them particularly dangerous.

Do:

When faced with a fire, call 911 immediately. Do not delay in seeking help. If you are able to do so safely, get everyone out of the house and wait for the fire department to arrive. If not, make sure that you get out yourself and then call 911 as soon as possible.

If you have time, try to move away from potential hazards such as walls or other flammable materials before attempting to put out the flames.

If there is a grease fire in your kitchen or another area where it would be difficult to evacuate everyone safely, keep an extinguisher nearby at all times just in case an emergency arises where one would be needed. When using a fire extinguisher, remember to aim at the base of the flames. You will need to spray the fire until it is completely out.

If you are unfamiliar with how to use a fire extinguisher, make sure that you get training before attempting an emergency response. If you do not know what kind of fire extinguisher to use or how to actually operate it, leave the area and call 911 instead.

Don’t:

Do not use water to put out a grease fire—this will only spread the flames! Instead, grab a lid or baking pan and slide it over a small grease fire in your pan or pot. Put on oven mitts and remove any other nearby items that could catch fire (such as paper towels) before sliding the lid over the top of the pan/pot with confidence; be sure not to drop it into your burning oil!

If you find yourself in a situation where there is a grease fire, do not panic. Try to remain calm and assess the situation. If you can do this without panicking, then your chances of successfully extinguishing the fire will be much higher. 

If you have a grease fire in your San Antonio home, it is important to know what to do and not do. You should never try to put out a fire with water or any other liquid. The best response is to stay calm and call 911 as soon as possible. When it comes to cleaning up your home and contents after a fire, give SERVPRO of Northwest San Antonio a call and we’ll be out to help clean up and restore your home in no time.

Dealing with Water Damage in Your Attic

12/22/2022 (Permalink)

View of an attic Water damage in your attic is a serious problem that can cause mold and rot, which will lead to structural problems down the road.

Dealing with Water Damage in Your Attic

Water damage in your attic is a serious problem that can cause mold and rot, which will lead to structural problems down the road. If you're worried about water damage in your attic, here's what you need to know about how to prevent it from happening.

Finding the Leak and Damage

If you have a leak in your San Antonio, TX home, it's important to find the source of the water damage and take steps to correct it. If you are unable to identify where the water is coming from, or if you don't know how to fix it, reach out for help.

If there is mold growth around the problem area, clean up any visible mold with an all-purpose cleaner. Use a stiff brush and scrubbing pad (not just disposable wipes) so that you can get into corners and along edges thoroughly; this will ensure that all surfaces are treated equally and no hidden spots remain untreated.

Common Causes of Attic Water Damage

Water damage in your attic can be caused by a variety of sources. These include:

  • A leaking roof
  • A leaking plumbing system
  • A leaking air conditioning system
  • Leaking appliances (including dishwashers, washing machines, and hot water heaters)
  • Water seeping into your home through windows or skylights

Signs of Water Damage in the Attic

There are some signs that could indicate issues in your attic: 

  • If you see any water stains on your ceilings or walls, this could be an indication that there is some kind of moisture problem in your attic.
  • Another sign that you have a water damage issue is if there are obvious signs of mold growth, such as black spots or patches. Mold spores can easily get into your home through an opening in the roof and stay there until they grow into something bigger and more problematic—and even then, they might still be hiding out in other areas of your house! This means that you should take action immediately when you notice any signs of mold growth because it's best to remove these spores before they spread throughout your home and cause more damage than necessary!
  • A musty smell in a room or on your clothes can indicate mold growth. This indicates that bacteria has slowly grown over time due to high humidity levels allowed by leaky pipes under sink cabinets,

How to Prevent Water Damage in Your Attic

Prevent damage to your roof, foundation, and walls. As you've read above, water that leaks into your attic can cause damage to the insulation and to items stored up there. To prevent this from happening, it is important that you repair any roof leaks as soon as possible. If you are not sure what type of repairs should be made, contact a professional like SERVPRO of Northwest San Antonio.

Keep gutters clean and free of debris. If your gutters are clogged with leaves or other debris, then rainwater will have trouble flowing down them toward the ground where it belongs; instead, it flows onto the surface of your home's exterior wall or worse yet gets trapped in your attic. 

Make sure you clean out your rain gutters regularly. If left unattended over time this will lead to water pooling around chimneys which could cause costly damage when frozen during winter months causing cracked mortar joints between bricks which could result in expensive repairs later on down the road so better safe than sorry!! We suggest checking them every month during springtime just before warmer weather arrives so no surprises happen later on down south.

How to Fix Water Damage in Your Attic

Once you've determined that your attic has suffered water damage, it's time to get started cleaning up. The first step is to remove any wet insulation and drywall from your attic floor. This will allow the space to dry out completely, which should not be done without taking these precautions. Next, remove wet insulation from joists or rafters in the ceiling. If you have a leaky roof, take care of that as soon as possible by repairing or replacing damaged shingles and decking materials.

Act Quickly

If you have a leak in your roof or attic, it needs to be found and fixed as soon as possible. Water damage can lead to mold growth, structural damage, electrical problems, and property damage. It’s important to get help from professionals if you are not sure how to fix the issue.

It’s important to remember that water damage in your San Antonio attic can lead to serious problems for you, your family and pets. The longer it goes unrepaired, the more damage will occur and the more expensive it will be to fix. If you have any concerns about the condition of your home’s roof or attic, contact us today for mold remediation and water damage restoration in your home. 

Saving a Flooded Basement

11/4/2022 (Permalink)

Sump pump Using a sump pump can help prevent water damage in your facility.

Saving a Flooded Basement

If your basement has been flooded, you need to act quickly. Water can cause mold and mildew to grow, which will make your San Antonio, TX home uninhabitable. If your basement has flooded, the first step is to stop the water from entering. If you haven't already done so, shut off your main water valve and turn off any individual faucets that may be letting in water.

Next comes removing as much of the water from your basement as possible. There are two ways to do this: you can use a sump pump or hire professionals who specialize in draining flooded basements.

Sump pumps are usually installed after a basement waterproofing job or new construction so that they can help remove any excess moisture from beneath floors and walls before it causes serious damage to these structures (and potentially damage to other parts of your home). They're also used when flooding occurs outside an already-installed drainage system—for example, when heavy rains come through during springtime thaw periods—or if there's been some sort of accident involving broken pipes inside homes without proper drainage systems installed beforehand.

If you choose this method for removing excess water from below ground level then make sure all drains are clear before starting up again!

What kind of pump is best to remove water from the basement?

When evaluating the type of pump you need to remove water from your basement, it's important to know a few key performance characteristics. 

First, there's the size of the pump; different models come in different sizes and can move more or less water. Next, there's how much power it takes to operate the pump—a bigger motor means more power, which translates into faster evacuation times. Finally, there are some pumps that are specifically designed for use with sump pits and other low-lying areas where an ordinary submersible model may not be effective at extracting water from underneath the surface of your home's foundation.

To make sure you get exactly what you need from our selection of pumps, here are some specs that may help guide your decision:

  • Gallons per minute (gpm) refers to how much liquid a particular model can pump per minute through its rotating impeller blades at maximum capacity (or "flow rating").
  • Horsepower (hp) refers to how much energy is required by each unit over time while operating under optimal conditions (i.e., fresh batteries).

Drying Out the Basement

To dry out a flooded basement, you will need to use fans, dehumidifiers, and wet/dry vacuums. 

Fans

Fans help in drying up water in basements by circulating air around it. The best way to use fans for this purpose is by installing them in one corner of your basement, so they can suck up all the dampness from other corners as well. 

Dehumidifiers

Use a dehumidifier to remove excess moisture. Not only do they help remove excess moisture but also help reduce mold growth. Mold growth is common after a water damage event, so try to prevent it as much as possible.

You should always purchase high-quality equipment though because some cheaper ones tend to break down very quickly when used continuously over a long period of time. 

How Long Does It Take to Dry Out a Basement?

The amount of time it takes for a flooded basement to dry out depends on several factors. First, the size of the basement will affect how quickly water evaporates. If there's a lot of space in your basement but not much water, it will take less time than if your basement is small and filled with standing water.

Second, how well you can ventilate your flooded basement and how well you're able to dry it out will also affect drying times.

Third, if your floors are wood or concrete and don't absorb moisture easily then this will play into how long it takes for them to dry out after being exposed for several days or weeks (if ever).

Pumping water out of the basement is one way to mitigate flood damage.

Drainage pumps are another popular option for removing water from your flooded basement. These devices come in a variety of sizes, ranging from small-scale pumps that can be operated by one person to large-scale systems that require two people and higher amounts of electricity. They're incredibly easy to install and operate—just plug the pump into an outlet, connect it to your sump pump (or other drainage sources), then turn on the device and wait for the water to be removed from your home.

A similar product is called an electric submersible pump, which is specifically designed for use in flood-prone areas or homes with high groundwater levels. These are also fairly simple to operate: just place them inside your sump hole and turn on the power switch!

If you have a flooded basement and you need to pump water out, there are several options. The best solution is to call SERVPRO of Northwest San Antonio to take care of it for you. Give us a call!

Keeping Your Building Secure After a Fire

10/22/2022 (Permalink)

Board up commercial building Board up windows and openings with plywood as soon as possible after the fire has been extinguished.

Keeping Your Building Secure After a Fire

A fire can be devastating for a business in San Antonio, TX. Not only does the building need to be repaired, but you also need to worry about looters who will try to steal anything of value in your building after an emergency response has passed. If you don't take action quickly, you could lose even more than just the contents of your store: lost revenue from looters can add up to billions of dollars each year. The good news is that there are simple things you can do during and after an emergency that will help prevent looting and protect your business.

Board Up Your Windows and Doors

How do you keep looters at bay? Board up windows and openings with plywood (or whatever suitable material is available) as soon as possible after the fire has been extinguished. The best way to prevent looting from happening on your property will be to keep your doors locked. Another thing that might help is making sure your home looks unoccupied; this means removing any valuables from view so that potential thieves will not target your place for the valuables they see. 

Looting is a Common Issue 

Looting is a common issue after fires in commercial buildings, especially if there are no security guards present. Looting is opportunistic and criminals look for easy targets to steal from. A fire can cause looting because the building will be full of merchandise and items that can be sold. There is also often very little security on-site during the cleanup process after a fire so it's prime for criminals looking for easy targets.

Looting Makes Getting Back On Your Feet More Expensive

Looting is not just an issue in the aftermath of a natural disaster but also after fires. Looting occurs when people take advantage of an emergency situation to steal property or money. It's a crime that can carry serious penalties if you're caught and convicted. For victims of looting, it’s more than just an inconvenience; lost revenue from looting adds to the costs of recovering from a fire.

To prevent looting, make sure your building has adequate security measures in place throughout its lifespan—not just after it's been damaged by fire.

Call the Fire Damage Experts in San Antonio

Fire damage cleanup is a specialized service, and it's important to find the right company to help you. Fire damage restoration companies have the tools, training, and experience needed to board up buildings after a fire. These experts can get your business back on its feet much faster than you could do it yourself.

It's also important to note that many post-fire cleaning companies will not take down building coverings or boards because of liability issues. They mostly just clean up after fires, so this may be something you should consider when deciding which company you want on the job.

The obvious answer is that you want to board up your building as soon as possible after a fire.

Fire damage is not the only thing that can happen after a fire. Looters can cause damage, steal your property and even harm your employees if they discover them before the police get there.

If you don't take action immediately, you could be liable for any injuries sustained by looters who break in through windows or doors on the front of your property. If they're caught inside doing so, they could also sue for damages caused by their own actions in stealing from or vandalizing a business location.

The best way to protect your building after a fire is to board it up quickly and securely. A fire cleanup company, like SERVPRO, can help you do this.

3 Ways To Prevent Cigarette Fires

8/26/2022 (Permalink)

Man smoking As long as you take preventative measures to avoid a cigarette fire, you won't have to worry about contacting fire restoration professionals.

Prevent Cigarette Fires

Would it surprise you to learn that in 2014 alone, upward of $400 million in residential property damage was caused by cigarette-related sources? From how smokers dispose of cigarettes to where in the house they choose to light up, each use indoors comes with a certain degree of risk. Here are three tips to protect your house from a potential cigarette fire.

1. Don't Smoke in the House

The average American has dozens of combustible chemicals in their home, including air fresheners, cleaning solutions, cosmetics, and cooking sprays. These materials can act as prime fuel sources when exposed to the heat given off by cigarettes. These agents often build up on the carpet and furniture. Outdoor smoking is one of the easiest ways to alleviate the danger of a cigarette fire.

2. Dispose of Cigarettes Safely

You may also have to worry about an ashtray fire if you smoke. To prevent an ashtray from tipping over and becoming a fire hazard, you should purchase a deep, wide-brimmed one, which will be inherently more stable. Even when putting a cigarette into an ashtray, it's critical to make certain that the butt is completely out. Submerging spent cigarettes in water can guarantee that they pose no danger. Keeping ashtrays away from your house is also an option.

3. Educate Your Family To Avoid a Fire Cleanup

Having a serious conversation with any children in the household can make all the difference. They need to understand that cigarettes, lighters, and matches are not toys to be played with. Whether your family lives in San Antonio, TX, or any other part of America, the training will be equally beneficial.

As long as you take preventative measures to avoid a cigarette fire, you won't have to worry about contacting fire restoration professionals. These tips can help keep you and your family safe for years to come.

3 Ways To Maintain Your Rental Home's Pipes

8/21/2022 (Permalink)

Tree roots and mud Take care of tree roots.

3 Ways to Keep Your Rental Home's Pipes in Good Condition

If you have an older rental home in San Antonio, TX, remember that regular pipe maintenance prevents plumbing issues and potential damage. Follow the tips below to keep your rental home in peak condition and save yourself the headache of cleaning up from leaking or busted pipes.

Why Maintenance Is Important For Your Rental

Problems with pipes often come from clogs or faulty piping. Over time, sludge, hair and whatever gets flushed down a toilet or drain can build up in your pipes, clogging the system. While you can quickly clear sink clogs with a treatment, mainline clogs can lead to leaking and damage.In older homes, polybutylene pipes can become brittle and, without proper maintenance, can break. These pipes made from a plastic resin can sometimes react with oxidants found in public water, resulting in micro-fractures and an overall weakening of your system.
How To Maintain Your Pipes

Use an enzyme treatment: Pour an enzyme mixture down your drains and into your toilet regularly, starting once a week and gradually moving to once a month. Let the mix sit in your pipes overnight, flushing it out with hot water in the morning. You can also find a mainline enzyme mix to clean out your entire piping system four times a year.

Be aware of what you put down your drain: Ask your tenants to be wary of what they put down the sinks. Do not put hair down a bathroom sink or certain food scraps down a kitchen sink, even if it has a garbage disposal.

Take care of tree roots: Tree roots can grow into your home’s pipes, so ensure that you’re plumbing system is not affected by a wandering limb. You can flush a root-killing treatment down your toilet twice a year to kill off any stray roots without harming the tree.

Regular pipe maintenance is essential for keeping older homes free from damage. Use treatments and caution to prevent your home from needing professional services for water damage or plumbing issues. Have peace of mind knowing your rental home is safe.

How To Restore Water-Damaged Documents in 3 Steps

8/15/2022 (Permalink)

Wet documents due to flooding Protect your information in these documents from future damage by either digitization or storing physical copies in a secure location.

Restoring Water Damaged Documents

If water damage occurs at your San Antonio, TX, business, you are likely wondering whether or not you can restore wet documents. Fortunately, the answer is often yes. The following outlines the three-step recovery and protection process.

1. Document Drying

When it comes to drying documents, you have a few options. If the documents are only slightly damp, you may be able to let them air dry. Avoid laying them flat to prevent smudging. For more severely damaged documents, a certified restoration service can use more sophisticated techniques. Freeze drying involves freezing the document and then using a high-pressure vacuum to turn the liquid into a vapor. This removes the moisture from the papers without exposing them to liquid again.


2. Document Sanitizing

Wet documents have often been exposed to bacteria and other contaminants through the water they came in contact with. They can be sanitized through a process known as gamma irradiation. This technique exposes the material to Cobalt-60 radiation, which kills the offending microbes without further damaging the documents.

3. Document Digitizing

Unfortunately, not all flooding can be prevented in the future. Despite today’s sophisticated restoration techniques, not all documents are salvageable. This means that your important documents should be protected from future water damage. You could make copies and store the originals off-site in a secure location. However, it is often simpler to digitize the documents. There are scanners and software available that make this process easier, or you can hire professionals to do it for you.  

When a business incurs water damage, many owners worry about wet documents. In many instances, these can be restored and cleaned so they are safe to use. It is also important to protect the information in these documents from future damage by either digitization or storing physical copies in a secure location.

Commercial Irrigation System Troubleshooting Tips

7/18/2022 (Permalink)

Sprinkler System It is best practice to examine your sprinkler system periodically to avoid future irrigation problems.

Troubleshooting Commercial Irrigation Systems

A working sprinkler system can produce a lush, green landscape for a San Antonio, TX, business. However, if it malfunctions, it could cause flooding. If the ground is too saturated, especially near any buildings, you could wind up with water soaking through cracks in the foundation and entering your basement or concrete slab. If this scenario occurs, you should call in a water damage cleanup team. Before that situation happens, try locating and repairing the leak yourself. Here are some simple ways you can troubleshoot.

Examine Irrigation System

The first thing you will want to do is walk around the area where you have sprinklers.

  1. Stop at each sprinkler head. Inspect to make sure none are broken or missing.
  2. Look for water that is not where it should be or is pooled up. Pay particular attention to any water that is near a building.
  3. Listen for the sound of running water. If you have a leak or a broken pipe, you should be able to hear it.
  4. As you are inspecting your irrigation system, place markers at each location where you have found a problem so you can return to it quickly when you go back to fix it.

Repair and Replace

Once you have finished your walkthrough, return to the flagged areas and start your repairs. Clean out dirt and debris from clogged sprinkler heads. Replace any rubber seals or gaskets that were leaking during your inspection. Repair or replace any broken or missing sprinklers.

Perform Maintenance Checks

It is best practice to examine your sprinkler system periodically to avoid future irrigation problems. Doing a thorough check of your irrigation system when you start using it each year will help identify any repairs needed before bigger problems occur.
Investing time to troubleshoot and repair any problems at your business yourself will save time and money and provide a beautiful landscape for your customers and San Antonio, TX, residents for years to come.

When a Fire Happens

7/9/2022 (Permalink)

SERVPRO green vehicle Our vans are ready to head your way!

Fire Happens

Common households in San Antonio, TX mishaps happen all the time. However, most of these don’t involve an insurance claim. Throughout the United States, household kitchen fires occur every 18 seconds! That statistic is mind blowing! The typical scenario is when the cook becomes distracted and the stovetop is left unattended.

Phone calls, a knock at the door, children calling for their parent’s attention are all common reasons we hear for the cause.

Here at SERVPRO of Northwest San Antonio, we’re well equipped to react to these calls, typically, responding and on-site the day of the event.

With state-the-art cleaning supplies and chemicals partnered with industry-leading training for all our technicians, SERVPRO of Northwest San Antonio can handle any size job that comes our way.

Most fire/smoke damage clean-ups take 3-5 days, involving structure cleaning of the walls, ceilings, and floors, HVAC system, and air duct cleanings.

Soot spares no one and contents is also part of the job scope when performing smoke damage mitigation cleaning. Hard surface furniture, sofas, chairs, and other upholstered items are cleaned including Bric a Brac items in drawers and cabinets. Literally, everything in the home gets cleaned. By the end of the job, the house is the cleanest it’s ever been!

We here at SERVPRO of Northwest San Antonio are ready for the unexpected. We’ve planned and prepared for your emergency.

Should the unexpected happen to you. Please know we’re here to make it “Like it never even happened.”

3 Ways Exterior Maintenance Can Reduce Storm Damage

7/1/2022 (Permalink)

Construction worker wearing safety harness and safety line working on a metal industry roof new warehouse Failure to address flaws with a facility's exterior can allow a strong storm to enter the facility's interior.

3 Ways Exterior Maintenance Can Help You Avoid Storm Damage

As every property manager knows, keeping up on exterior maintenance can pay big dividends. Failure to address shortcomings with the exterior of a facility can allow a strong storm to penetrate into the interior of a facility in San Antonio, TX. Therefore, a regular maintenance program by professional contractors is likely to strengthen the bottom line. A building maintained to high standards offers protection in several ways.

1. It Reduces Wind Damage.

Strong walls, a newer roof and modern windows can fight off the effects of high winds. Sustained wind gusts will seek out the weakness in a building and tear off gutters, increase the size of cracks and even break windows. A regular building inspection can locate weaknesses and schedule timely repairs.

2. It Repels Water.

Incessant rain is notorious for finding the shortcomings of a building's defenses. Looking at the roofing system should be the centerpiece of any exterior maintenance program. Any time water is allowed into a facility, it can wreak havoc with electrical systems, increase the likelihood of mold formation and break down materials. The services of a professional storm mitigation team will be needed if too much water enters.

3. It Keeps Everyone Safe.

A poorly maintained building is full of dangers for employees and customers. In the midst of a storm, items can fall from the roof and pose a threat to passersby. This could expose a company to liability lawsuits. Also, water entering the building could pose electrical shock hazards as well as increasing the possibility of trips and falls. A secure building exterior is safer for everyone.

Storms cause billions of dollars in damages every year to U.S. companies. There are numerous ways to minimize the possibility of property damage and injuries from storms. A strong exterior maintenance program is one of the best ways to ward off damage from hail, hurricanes and tornadoes. It offers an additional layer of protection for a business.

How to Care for Damage Belongings After a Flood

6/9/2022 (Permalink)

Wet documents If you have wet documents caused by a broken pipe or flooding let a professional take care of it.

How to Handle Flood-Damaged Personal Property

You may not sit around thinking much about what would happen in the workplace if there was flooding. However, a flooded company could cause widespread damage and have a disastrous effect on your business. Along with damage to your San Antonio, TX, building, you may have severe damage to contents such as documents, furniture, and electronics. Fortunately, there are ways to salvage and restore these items. 

1. Cleaning Carpets

A flooded company will likely mean that any carpet you have in the building will have extensive water damage. This can make the environment unhealthy. In some cases, you may not be able to save the carpet. But a professional flood restoration company has the equipment and techniques to clean up after many flooding incidents. Technicians will rip out the carpet and then replace the padding underneath. Using industrial-strength machines, technicians will then extract the water. Lastly, the technicians will sanitize the carpet before replacing it. 

2. Dry Cleaning Furniture

Content cleaning will also apply when there is wet furniture. Using a similar process, technicians will thoroughly remove any water from water-damaged furniture. Sanitizing the surfaces will be critical too. The process will also include completely drying the furniture. This will discourage mold growth.

3. Cleaning Electronics

If you have wet computers, printers, or other electronics, don't touch them or turn them on. Let a professional handle this cleaning task. A technician will assess the extent of the damage. Often, the technician will have to disassemble the computer and clean the motherboard. This task requires a delicate and careful approach. 

4. Cleaning Documents

Whether from a broken pipe or other cause, flooding can inflict a lot of damage on documents. These include files, books, maps, and other important paperwork. Freeze-drying is often the most effective technique for salvaging and restoring wet documents. 

If you have a flooded company, you may experience a lot of water damage. Thankfully, professionals can clean many of the ruined items. 

The Value of 24 Hour Restoration Availability

6/6/2022 (Permalink)

SERVPRO of North West San Antonio crew SERVPRO is available 24 hours a day, 7 days a week. You may tackle disaster cleanup with the care and attention it deserves with our 24-hour service.

The Importance of a 24-Hour Restoration Service

Your commercial buildings need protection. Storms, fires, and other hazards can happen at any time. When disaster hits, you need to be able to respond quickly and effectively so that you can protect the structures and property that are vital to your business.

A professional restoration company with 24 hour service can help you contain the damage, even if something happens in the middle of the night. Here are some of the benefits of SERVPRO's 24/7 service in San Antonio, TX.

1. Fast Response Any Time
If a heavy storm strikes in the middle of the night and causes water damage to your building, you will need a cleanup crew on-site as quickly as possible to begin the drying and restoration process. There are many types of hazards and unexpected events that can cause damage to commercial property and the sensitive equipment and documents that your business needs in order to operate.

No matter when you need help, SERVPRO will respond to your call within 1 hour. They will be on-site in 4 hours, and they will provide a verbal briefing within 8 hours. These deadlines ensure that you will get a prompt and professional restoration whenever it is needed. 

2. Get Expert Help
Disaster cleanup can be a stressful process for any business owner. You might not know the best ways to save damaged property and restore your building. The 24-hour service provided by SERVPRO includes the very best techniques and equipment for restoring damage related to mold, water, fire, and smoke. If your commercial property houses important documents, SERVPRO can safely transport them to a Document Restoration Facility that uses state-of-the-art technology to dry and restore sensitive materials.

SERVPRO is always open. 24-hour service ensures that you can approach disaster cleanup with the care and attention it deserves.

3 Tips for Conducting Effective Fire Drills at Work

6/1/2022 (Permalink)

Red tank of fire extinguisher. Overview of a powerful industrial fire extinguishing system. Have a plan so that you can get back to business quickly and safely after a fire. SERVPRO can help you, call us!

3 Tips For Conducting Effective Workplace Fire Drills

As a business owner or manager, you care about your employees and their safety. Emergency preparedness against disaster is an important part of maintaining a safe workplace. Make sure that your employees are prepared for the event of a fire in San Antonio, TX, by using these three tips to make your fire drills more effective.

1. Start with a Plan

Before jumping into a drill, make sure that you start with a detailed plan. Here are a few items to include:

Map out evacuation routes. Keep these posted in visible areas. Mark the location of fire extinguishers.
Designate an employee to act as fire warden. Assign other responsibilities as needed, such as shutting down equipment or helping at-risk individuals out of the building.

Decide on follow-up communication. Have a system for determining whether everyone has been safely evacuated. Identify a set meeting place outside the building.

Know who you will call for fire cleanup and restoration after the emergency has passed. Have a plan so that you can get back to business quickly and safely.

2. Set Fire Drill Goals

Set specific objectives for each fire drill. These could include improving evacuation time (assign someone to clock this, such as the fire warden) or efficiently shutting down necessary equipment. Make and keep a goal for the frequency of fire drills. Plan on at least two to three each year.

3. Evaluate After the Drill

After you've completed a fire drill, take the time to debrief with your employees. Discuss what went well and make specific observations about needed improvements. Ask for feedback from everyone involved to identify any hiccups that need to be worked out before the next drill.

Drills are an important way to prepare for potential emergencies in the workplace. Make the most of your time, and that of your employees, by ensuring that your drills are effective. Plan ahead, be specific in your objectives and take the time to communicate both before and after drills.

Does Your Team Know How To Use a Fire Extinguisher?

5/23/2022 (Permalink)

Thai people in the conflagration preventive extinguisher training program, Safety concept. Focus on fire tray. Selecting an appropriate fire extinguisher and training your employees on how to use it can help you avoid extensive fire damage at your business.

Does Your Team Know How To Use A Fire Extinguisher?

A fire can negatively impact your business's daily operations in San Antonio, TX. Equipping your space with fire extinguishers and training your employees to operate them can prevent fires from spreading and devastating your business.

Which Extinguisher Should You Choose?

A fire can potentially break out anywhere in your business, but having multiple extinguishers throughout your premises can provide significant protection. Also, you must know which types of extinguishers can effectively address different fire causes.

  • Class A extinguishers contain pressurized water that puts out fires involving solid combustibles, including paper, wood, cloth and plastic. They can help prevent fire damage in office settings containing documents, furnishing and electronics.
  • Class B units can extinguish fires in industrial settings. They contain CO2 or dry foam to combat oil, petroleum, gasoline, paint, propane solvents-related fires.
  • Class C units address fires due to faulty wiring or electrical malfunctions and are helpful near a fuse box or office equipment. However, they rob these fires of the oxygen that sustains them.
  • The powdery agent in Class D extinguishers puts out fires involving metal substances at businesses dealing with biotech materials.

You may need to consult with a fire restoration and cleaning service to address the extensive damage resulting from a kitchen fire. However, a nearby Class K fire extinguisher can minimize flames involving fat, grease and oil. Dry and wet chemicals in these units can keep these fires from spreading by lowering the high temperatures that cause combustion.

What Are the Steps for Operating an Extinguisher?

Keeping extinguishers on your business premises is not enough to prevent fire damage. You must ensure that everyone on your staff knows how to use them by following the PASS steps as follows:

  • P: Pull the unit's pin
  • A: Aim the unit nozzle toward the bottom of the flames
  • S: Squeeze the handle while the extinguishing agent discharge
  • S: Sweep the extinguishing from side to side while it emits the extinguishing agent

Choosing an appropriate fire extinguisher and training your staff to use it can prevent help you avoid extensive fire damage at your business in San Antonio, TX.

Creating a Fire Escape Plan for Your Office

5/10/2022 (Permalink)

evacuation plan - first floor For any business, the top priority should be employee safety. Office safety guidelines should include a thorough fire escape plan.

Developing An Office Fire Escape Plan

Unfortunately, office buildings can catch fire with little warning. Constructing and practicing a fire escape plan will effectively keep your employees protected in emergencies. Ultimately, being prepared contributes to the safe guidance of occupants out of the building. Consider the following elements when building your escape plan.

Properly Prepare a Fire Escape Plan

Planning for the unexpected is essential to avoid panic when a fire breaks out. Ensuring everyone's safety is a vital part of the plan. To give employees the confidence necessary to remain calm should an emergency arise, proceed with these steps:

  • Train employees on building alarm systems
  • Clearly label exit routes
  • Practice fire drills four times a year
  • Create a chain of command for effective evacuation from the premises

Following these procedures will elicit a more favorable outcome during an emergency.

Keep Your Escape Plan Uncomplicated

It is crucial to make your emergency escape plan as straightforward as possible. Add evacuation maps near building exits with easy-to-read instructions to avoid future disarray. Taking this step provides occupants with a concrete path for a safe escape. Hang signs next to the elevators that stress the importance of taking the stairs during a fire. Keeping elevator doors closed holds oxygen away from the fire, limiting its expansion ability and giving people more time to get out.

Find a Reliable Recovery Team

Dealing with the fallout of an office fire can be devastating, both for the business and the individuals involved. When choosing a fire recovery service in San Antonio, TX, do your research. A disaster recovery team will play a vital role in promptly getting your property up and running. Your team should identify the business's priorities, establish a plan of action and work closely with insurance companies.

For any business, the top priority should be employee safety. Office safety guidelines should include a thorough fire escape plan. With the help of these safety protocols, you can offer your employees the comfort of knowing you have their well-being in mind.

4 Ways To Prepare Your Business for a Thunderstorm

5/1/2022 (Permalink)

First aid kit In the event that one of your colleagues is injured during a storm, you'll want to know first aid.

4 Ways To Get Your Business Ready For A Storm

You're probably used to experiencing thunderstorms in your San Antonio, TX, business building. However, you may experience one or more that are potentially dangerous, possibly to the point of requiring storm damage restoration. If this occurs, you'll want to be ready. So, here are four ways to prepare your business for a thunderstorm.

1. Make a Safety Plan

One of the most important things to do in this process is to make a plan of action. First, start by conducting a walk-through of your building. You'll need to find places for everyone to go during a storm with high winds. Look for areas that are away from the following:

  • Windows
  • Highly breakable glass
  • Skylights

Once these spots have been located, be sure to let your employees know about each one. If you can, you may want to create signage as a reminder.

2. Keep Trees Trimmed

Trees can be dangerous during a storm, especially if some aren't kept trimmed. If a strong enough wind blew during a rain storm, a tree or its branches could fall and cause significant damage to your building. Fortunately, trimming trees allows the plants to better resist the wind.

3. Use Lightning Rods

Lightning rods serve as protection for buildings from lightning strikes. Be sure to get these rods installed if your building doesn't have any. If you do have lightning rods, get each one inspected on a regular basis. You don't want your protection to stop working during a rain storm.

4. Learn First Aid

In the event that one of your colleagues is injured during a storm, you'll want to know first aid. Be sure that you or someone reliable on your staff is knowledgeable in this regard. You'll also want to have some backups in case that individual isn't present.

Preparing for a dangerous rain storm is an important task for any business owner. No matter how high or low your area's storm risk is, be sure to give the preparation process your full attention.

Minimize Water Damage Problems With These 3 Steps

4/13/2022 (Permalink)

Office Floor Damaged The source of water damage may be simple to repair. However, broken pipes or sewer overflows cause a slew of issues for business owners.

Water Damage Problems Can Be Reduced With These 3 Steps

When faced with a soggy mess, commercial property owners encounter a daunting and costly situation. The primary cause of water damage may be easy to fix. However, those busted pipes or sewer overflows created severe secondary conditions, leaving proprietors with multiple issues to contain and remediate. Commercial owners in San Antonio, TX, must prioritize mitigating moisture saturation to safeguard the building and reduces. The following are three things to do right away.

1. Shut Off the Water Supply

Above all, minimize the amount of fluid exposure from broken pipes or a toilet overflow. Turn the valves to the utility to the off position, cutting the flow. If the problem continues, move to the mainline, stopping all water from entering the premises.

2. Remove Soaked Items

Water damage impacts not just the building, but the materials inside. Protect belongings that are unharmed by taking them elsewhere. Then, further cut down on space’s dampness by moving saturated objects to areas where they may dry out. Heavily saturated pieces should be disposed of in the trash.

These categories are hard to decipher. Owners working with a reputable water restoration company receive help identifying what may be salvaged through content cleaning practices versus what necessitates disposal. Businesses such as SERVPRO work hard to meet national standards and provide continuing education for certified employees, ensuring they have up-to-date knowledge and equipment to get the job done well. Expert assistance is pivotal in securing the area properly.

3. Eliminate Excess Moisture

During the water cleanup phase, specialists measure the wall’s wetness using a moisture reading tool. This information allows them to know what areas of the property require additional drying. They then work to place air movers and industrial dehumidifiers in those sections. Further readings will enable them to know when the location is dry and ready to move into a cleanup phase.

When water damage occurs, it’s time to run rather than walk, seeking assistance from a company with the right equipment and experience staff to defend the structure. The faster owners get dampness under control, the better off the property is.

3 Bad Things That Happen When There’s Moisture in Your Crawl Space

4/8/2022 (Permalink)

Workman with protective suit crawing under house from crawlspace underneath a wooden deck - only his legs and feet showing A wet crawl space is a perfect location for mold to grow and start consuming organic materials.

3 Things That Go Wrong When You Have Moisture In Your Crawl Space

When there is a flood in your crawl space, the problem and the damage are clear. However, less obvious moisture can also lead to a wet crawl space and cause problems that you might not expect.

1. Higher Energy Bills

Houses with damp crawl spaces cost more to heat and cool. This is because damp air requires more energy to change the temperature, leading to higher energy bills. In other words, moisture in your crawl space can be an expensive inconvenience.

2. Mold

Mold loves to grow where it can find moisture. As it grows, it eats organic materials, such as wood, paper, and cardboard. Unfortunately, a wet crawl space is a perfect location for mold to grow and start consuming organic materials. Dead insects that crawled in through your vent are also a great source of food for mold. These carcasses encourage mold growth if there is just a little bit of moisture in your basement.

Moisture can seep in through vents or cracks in your foundation. Even the smallest amount can encourage mold to grow and spores to start drifting through the rest of your home. This is a problem that you need to have remedied by a water restoration company quickly. Otherwise, you could be faced with a structurally unsound home that is dangerous to live in.

3. Pests

Dust mites and other pests love a wet environment that your flooding crawl space can provide. Dust mites are microscopic bugs that infest your bedding, carpets, and furniture if left untreated. Additionally, you could end up with termites, spiders, mice, rats, and snakes, all of which love damp areas. Once they enter your crawl space, any of these animals can get into your home.

If you notice that you have a wet crawl space in your home in San Antonio, TX, you should be on the lookout for the associated problems. While some are inconvenient, others can be dangerous or disgusting.

How You Can Prepare for a Home Adjuster's Visit

4/1/2022 (Permalink)

Technician is inspecting something Contact a water damage remediation service in San Antonio, TX, to begin drying everything out and keep further damage at bay.

How To Prepare For A Visit From A Home Adjuster

If you've just sustained water damage to your property, make sure to call your insurance company right away so you can begin the claims process as soon as possible. Soon after the initial call, they'll send out a home adjuster to assess the damage and file a report. Though he or she will be the one to make the official report, there are things you can do that will help move the process along faster. Here's how you can prepare ahead of time to make that happen.

Document the Damage

You know your home better than anyone, so you are not likely to miss anything that's been damaged, no matter how small. Take a detailed inventory of what's been damaged and lost — in writing, in photos and on video, if possible. You can ask the adjuster to include them in the report alongside his or her findings.

Clear a Path

Clear the way for the home adjuster to move freely around your property, so nothing will be missed. If you have to move the debris to do that, make sure you don't remove it entirely. The insurance claim needs as much evidence as possible included so that you receive the proper coverage and reimbursement.

Prevent Further Damage

Contact a water damage remediation service in San Antonio, TX, to begin drying everything out and keep further damage at bay. The team will also help you itemize and categorize the damages and losses you incurred.

Know Your Policy

Before the adjuster arrives, review your policy with your agent. You should know what is and isn't covered, the limits of your policy and when to expect reimbursement so you can start making arrangements for repairs and replacements.
When the worst happens and your home sustains serious water damage, it's nice to know you have qualified professionals in your corner. Your insurance company and the home adjuster will work with you to make sure you get the help you need and get back on your feet as soon as possible.

How To React to a Gas Leak

3/14/2022 (Permalink)

Gas burners on stainless steel gas fired freestanding hob. The best way to avoid a gas fire is to react quickly to a leak. Typically, you will identify a leak by smelling sulfur or rotten eggs.

What To Do If There Is a Gas Leak

While gas delivery systems are very safe, the pipes can still deteriorate and leak with age. A gas leak can quickly turn into a gas fire or explosion. These can quickly burn through your home and cause a lot of damage. If you want to avoid this unpleasant situation, you need to know the signs of a leak and what to do in this emergency.

What To Do if You Smell Gas

The best way to avoid a gas fire is to react quickly to a leak. Typically, you will identify a leak by smelling sulfur or rotten eggs. If you smell gas, you need to do the following:

  • Leave the area and get to safety
  • Call the utility provider and let them know about the leak
  • Call 911 to notify fire officials
  • Help others evacuate and stay clear of the area until it is proven safe
  • Call a fire remediation company to help remove the smell and any potential damage from your home in San Antonio, TX.


Other Ways To Identify Gas

Most people identify natural gas by its smell. While the gas itself is odorless, a sulfur-based odorant is added to give it the associated rotten egg smell so it can easily be identified. However, this is not the only way to identify this substance. If you are outdoors, you can often see it. Any gas escaping from an underground pipeline will be recognizable by the discolored soil and dead vegetation around the line.

You can also identify a potential gas fire threat in your home by listening. If you hear a high-pitched whistle or hissing noise, there is a chance that this is caused by escaping gas from your pipes.
If you want to avoid a gas explosion or fire, you must react appropriately. Knowing the signs of a leak and what to do in this event can help you avoid devastation.

3 Tips To Prevent a Candle Fire

3/13/2022 (Permalink)

White Ceramic Wax Melt It only takes a matter of minutes for a candle fire to spread to other parts of your home. Call us if you need help!

3 Candle Fire Prevention Tips

Candles are a popular choice in San Antonio, TX, for lighting, décor, ceremonial uses, and even fragrance. While they can be beautiful, candles can also be dangerous. According to the National Fire Protection Association, an average of 21 candle fires are reported each day. It only takes a matter of minutes for a candle fire to spread to other parts of your home. These tips can help you use candles safely.

1. Pay Attention to Placement

Be sure to put candles in a sturdy holder or container that won’t be easily knocked over. Place the holder on a flat, sturdy surface. Choose a location that is safely away from children and pets and is at least 12 inches away from anything flammable, such as books, decorations, curtains, furniture, paper, or clothing. Avoid candles if anyone in your home uses an oxygen tank.

2. Don’t Walk Away

Never leave a burning candle unattended, especially if there are other people in the house. Keep an eye on the wax level and be sure to put the candle out before it gets too low. If the flame gets too close to the bottom of the container or side of the holder, the holder could become extremely hot or even explode, sparking a candle fire.

3. Consider Alternatives

Today, there are many options available that mimic a candle’s soft, flickering glow. Battery-operated flameless candles come in a variety of shapes, sizes, and colors. Because they don’t emit heat, these candle alternatives can be safely used just about anywhere. If scent is your primary motivation for using candles, consider using a fragrance diffuser with scented essential oils, or a plug-in air freshener. If you keep candles on hand for power outages, swap them for battery-powered flashlights. Keep fresh batteries with the flashlights to be sure you’re prepared.

A flickering candle may look lovely or smell amazing, but no candle is worth the potential injuries, smoke cleanup, and structural repairs that can accompany a candle fire.

5 Things To Expect From Damage After a Storm

3/8/2022 (Permalink)

Restoration machines are cleaning water damage in a room This room was flooded by rising waters. If you need a storm restoration team, please contact SERVPRO.

Damage After A Storm: Here's What to Expect

If your business has experienced water damage after a flood or a storm in San Antonio, TX, it can be overwhelming to know how to begin the recovery process. Here are five things to expect as you navigate a restoration.

1. Remove Standing Water

The most important first step is to remove the standing water from the building. The longer standing water remains, the more damage it does to your property. To avoid needing to tear out every last bit of dry wall and flooring, use a water pump to remove water. For small problems, a shop vacuum might work, but for bigger floods, a more specialized pump will be needed.

2. Inspect for Safety

Once the water is gone, the entire building will need to be carefully inspected for safety. A storm restoration team will have the necessary tools to inspect the areas behind walls to see where water has infiltrated.

3. Salvage or Scrap

After a thorough safety check has been conducted, decisions need to be made about the materials in your business. Some furniture and hardwoods can be salvaged, while it is often necessary to scrap drywall and ceiling tiles. Work with professionals who can help you know what all can be salvaged before you start to tear out everything. Salvaging can save you a lot of money in repairs.

4. Dry Thoroughly

Now that you're down to bare bones, everything needs to be dried out completely in order to prevent mold growth and structural damage. Pay special attention to crawl spaces, attics, and spaces beneath porches or decks. Untended mold that grows in those areas can cause more damage down the road once you believe that the restoration process is over.

5. Restore and Restart

Finally, your property can be restored to its former glory and you can focus on getting back to work.
Don't allow a restoration to overwhelm you. Before you tear out everything, work with professional restorers to help you navigate the process.

How To Check Your Home's Alarm System

2/8/2022 (Permalink)

Close Up Of Replacing Battery In Domestic Smoke Alarm Regardless of the replacement for the battery, fire remediation experts recommend that you test each smoke alarm every month to make sure it's working

How To Examine Your Home's Security System

Despite the efforts you make to ensure your home in San Antonio, TX, is safe, no home is completely fireproof. A working smoke alarm system is a vital part of an adequate emergency preparedness system. Older smoke alarms need replacement batteries once a year, but the rules change as you upgrade your detectors. Following these inspection tips can help keep your system in top form.

Power Check

First, you want to make sure all your detectors have power. The power source depends on the type of smoke detector you have in your system:

  • Battery-operated detectors (9-volt batteries) should have the batteries replaced every year.
  • Battery-operated detectors (lithium batteries) should be completely replaced every ten years.
  • Hardwired systems should have the backup battery replaced yearly, and the detectors replaced every ten years.

Regardless of the replacement for the battery or detector, fire remediation experts recommend that you test each smoke alarm every month to make sure it's working. Don't rely strictly on a schedule. Replace faulty alarms whenever necessary.

Age Check

No matter where your detectors get their power, all of them must be replaced every ten years to keep the system in shape for detecting fire damage. Checking the age of the devices in your system is easy. Remove each detector from the ceiling or wall and turn it over. The date of manufacture should be printed on the back. As long as the date is within the last ten years and the device is still working, it does not need to be replaced. Return it to its designated spot and make sure that it is linked with the rest of the system.

Testing your smoke alarm system once a month is a crucial part of home maintenance. If you have outdated detectors or your power source is not properly supporting the system, prompt maintenance can help keep you safe during a home fire.

3 Ways to Prepare Your Business for a Storm

2/8/2022 (Permalink)

Construction worker wearing safety harness and safety line working on a metal industry roof new warehouse When you know a storm is coming toward your business, you should take time to prepare your business against the probable effects.

Three Steps To Storm-Proofing Your Business

A winter storm can cause a devastating amount of damage to your business in San Antonio, TX. However, there are steps you can take to protect your business before a storm occurs.

1. Fix Small Issues Quickly

When you know a storm is coming toward your business, you may not think that it’s important to take the time to look at minor issues that are affecting your business. However, strong winds and heavy rain can turn a small issue into a major problem; a leaky pipe can result in a pipe break, for example, which could result in major water damage. If you notice minor issues before a storm, it’s often best to have these issues fixed as soon as possible to ensure these little problems don’t create disasters.

2. Assess the Landscape

Structural damage is often an unfortunate result of a winter storm. However, taking a look at the environment around your business can be an essential step in preventing structural damage. If you notice any large limbs or debris on the ground, it’s best to remove these items prior to a storm. Additionally, you may need to trim or cut any limbs that hang close to or over your business to ensure they don’t fall and damage your building during the storm.

3. Protect Important Belongings and Documents

Recovering valuable and important items after a storm can be difficult, especially if you need access to documents or other items that have been damaged. In general, it’s wise to keep important documents and items in waterproof, fire-resistant containers. Additionally, it can be helpful to make copies of these documents, both online and on paper, just in case you aren’t able to recover them after a storm.

By fixing minor issues, assessing your landscape and ensuring important items are protected, you can decrease the likelihood of a winter storm causing major damage to your business. However, if your business has already sustained damage, you may want to consider contacting storm damage restoration professionals.

SERVPRO Is the Superhero of Franchise Business Models

2/8/2022 (Permalink)

trucks and workers from a restoration company Whether in the office or out in the field, SERVPRO of Northwest San Antonio always cares about the well-being of our clients AND our team members.

SERVPRO Is The Franchise Business Model's Superhero

Would you like to become a successful franchise owner? There are thousands of choices, but how do you pick the right one for you? Start by examining the top tier of Entrepreneur Magazine’s Franchise 500 list. If you like to work with your hands, the SERVPRO franchise may be your top choice.
Entrepreneur Magazine does not casually rank franchises. Each one earns its position. The ranking of each franchise takes many attributes into account. These include its growth potential, standing in the marketplace and investment cost. There are several reasons why SERVPRO is a great franchise to own.

1. SERVPRO corporation has a vested interest in your success. Many of the top franchises sell food. Few cities or towns are going to suffer if a fast-food restaurant shuts down. As a SERVPRO franchisee in the San Antonio, TX, area, your business is locally owned and operated. However, when disaster strikes, SERVPRO responds with teams from all over the country. At times, your personnel and equipment will be part of those teams. Your local franchise is an essential piece in the disaster recovery plan.

2. Your SERVPRO team receives training and earns certification. As a franchisee, you will work in businesses and residences. You will clean and restore fire, water, flood, smoke and storm damage. You will remediate mold. As a SERVPRO employee, you will learn the proper techniques. Once you have shown proficiency, you will become IICRC certified. The IICRC is a nationally recognized certification. It documents the holder’s competence in a cleaning category.

3. The SERVPRO opportunity is moderately priced. If you wanted a burger franchise, the cost could be in the millions. With SERVPRO, the financial investment is a small fraction. However, the investment is more than about money. To be successful, you need to have passion and drive. You must believe in what you do and the people you serve.

Would you like to learn more? Visit the SERVPRO franchise opportunities website and see the available territories.

How To Clean Up a Water Heater Leak

1/24/2022 (Permalink)

Close up of a water heater A leaking water heater can cause damage to your home.

How To Cleanup After Water Damage

A leaking water heater can cause significant problems at a residence in San Antonio, TX. Here are the measures necessary to mitigate water damage.

Identify the Source

There are several reasons a water heater may leak. A quick inspection of the exterior may indicate one of the following issues:

  • Corroded water tank
  • Faulty drain valve
  • Faulty temperature and pressure relief valve
  • Leaky inlet and outlet connections

Even if you cannot identify the cause of a broken water heater, try to determine the source of the leak. Condensation may resemble a leak.

Turn Off the Power

Shut off a leaking water heater at the circuit breaker box or by turning off the gas dial or switch. Turn off the cold water shut-off valve located above or near the heater or the main water valve to your home. These measures can slow down a leak.

Drain the Tank

After the power and water are off, you can drain the tank to attempt a repair. There are several steps to remove water from a heater:

  • Run hot water in a sink or tub
  • Wait for remaining water in tank to cool
  • Open the pressure relief valve
  • Run a hose from the drainage spigot to a bucket
  • Turn on the spigot

These steps can enable you to replace valves safely. If you do not want to drain the tank or attempt repairs yourself, contact a repair specialist or licensed plumber to work on a failed water heater.

Dry the Area

Limit water damage and the risk of mold growth by removing soaked carpets. Dry the floor and any walls exposed to the water. You may want to run a dehumidifier or use a desiccant such as silica gel. Ventilation will promote faster drying.

If a leak is extensive, contact water damage cleanup experts in San Antonio, TX. Specialists can use commercial-grade equipment to extract standing water and recommend the best approach for dealing with materials soaked by a leaking water heater.

What You Need To Know About Smoke Damage Affecting Your Business

1/17/2022 (Permalink)

A fire destroyed five stores Fire damaged a five-store business in San Antonio, TX.

The Importance Of Smoke Cleaning

When a fire occurs in your business in San Antonio, TX, you likely will want to begin the cleanup and restoration process as soon as possible. However, many business owners do not realize the impact smoke can have on a business and the importance of smoke cleaning.

1. Damage Smoke Can Cause

Though smoke does not cause structural damage to a building, can still have a drastic impact on a business. Soot and smoke damage can cause the odor of smoke to linger, and items in your building may be covered in a layer of soot as a result of the fire. In addition to the smell of smoke that can affect the building and items inside the building, some items may also be discolored.

2. How Smoke Is Removed from a Building

Even if a fire starts in a nearby building, insurance will generally cover the cost of cleaning smoke and soot. Smoke cleaning involves using different methods to clean and sanitize all surfaces, including everything from the ceiling to the floor, that have been affected by smoke. Often, air scrubbers and other devices are also used to ensure the air quality is returned to normal.

3. Time Matters

It’s often important to get rid of smoke odor and soot damage in your business as quickly as possible. The odor of smoke can permeate into walls, furniture and other items in the building, and soot can cause some items to deteriorate over time. As a result of this damage, some structures or items in your building may need to be replaced entirely. Generally, the longer soot and the odor of smoke remain in a building, the more damage is likely to occur.

Knowing how a fire can drastically affect your business and understanding why smoke cleaning is important can help you better prepare for the cleanup and restoration process. Consider working with fire cleanup professionals if your business has been affected by a fire.

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