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Fire & Water - Cleanup & Restoration

SERVPRO of Northwest San Antonio helping 2018 Lake LBJ flooding

3/31/2020 (Permalink)

Structure Drying Following the cleaning, the drying process begins.

In October, 2018, central Texas endured heavy rainfall which caused tremendous flooding along the Colorado River and Lake LBJ.  As we are locally owned, our neighbors started getting word to head to their lakehouse and lift their boats before the water began rising.  

By that Tuesday morning, many of our friends were able to prepare their homes, but many were not so lucky.  https://www.nbcnews.com/news/us-news/bridge-collapses-heavy-rains-flood-central-texas-n920796

Once the area was safe to return to, SERVPRO's owners, Greg and Tammie Hall, started to visit the homes they were called out to.  

One area along the Colorado River was impacted greatly.  There is a condominium complex that took the brunt of the flooding.  SERVPRO of Northwest San Antonio was able to come into that area and work in several of the condos.  This was a team effort.  Our entire staff wanted to help.  Everything was needed from shoveling out sludge from the lake to providing sandwiches and lunch to the homeowners and volunteers.  

Many of the condo owners worked with SERVPRO of Northwest San Antonio, but a few tried to do it themselves.  Those that attempted to handle it themselves ended up asking for help from SERVPRO once they saw the level of cleaning that was provided.  The dedication and work ethic of our staff was outstanding.  

In a storm event, SERVPRO of Northwest San Antonio is able to remove all the debris, demo what's necessary, clean the structure, and dry it properly with all the documentation so that the homeowner can have peace of mind that it was done correctly.

This unique storm hit close to home for us.  We helped our friends and neighbors in their time of need.  SERVPRO of Northwest San Antonio was also a source of consultation to give guidance and support to those going through a trying time.

San Antonio and South Texas is our home, and we are here to help our neighbors should a storm event occur.  We are just a phone call away. 


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