Recent Posts

Call SERVPRO of Northwest San Antonio if You Have Storm Damage in Bexar County.

7/8/2019 (Permalink)

Storm damage can ruin a house in a matter of minutes.

A Little About Us:

SERVPRO of Northwest San Antonio has perfected storm and flood restoration for over 18 years. Our team is highly trained and very good at their work! SERVPRO's specialized equipment allows our crews to restore and clean your property "Like it never even happened." Considering that we are locally owned, our teams are prepared for any storms or possible floods before it even occurs.

In the event of a major storm or flood, SERVPRO of Northwest San Antonio has an active response team composed of trained and equipped professionals capable of responding to your property. While most systems have a waiting list, you get priority service with SERVPRO. 

We provide professional service 24 hours a day, 365 days a year. 

Call us today! 

(210) 521-3313

How to Correctly Deal with Mold

7/8/2019 (Permalink)

Mold can spread very quickly, call SERVPRO before it gets worse.

How to correctly deal with mold: 

try your best to stay out of the area most affected by the mold.

- turn off HVAC systems and fans to prevent from spreading. 

- Contact SERVPRO of Northwest San Antonio for mold remediation services.

How to incorrectly deal with mold: 

- don't make contact with the mold

- don't try to dry the area yourself

- don't try and spray any chemicals on the mold

- try not to have air blow across an area with suspected mold growth

SERVPRO Of Northwest San Antonio Mold Remediation Services

SERVPRO of Northwest San Antonio excels in mold remediation services. Our crew members are highly trained and equipped on how to safely deal with a mold problem. With both our skilled restoration specialists and SERVPRO's advanced equipment, we ensure a quick and safe job to be done!

If you suspect any signs of mold, Call us Today- SERVPRO of Northwest San Antonio!

(210) 521-3313

Do You Live in San Antonio, Texas and Have Mold in Your Home?

7/2/2019 (Permalink)

Call SERVPRO of Northwest San Antonio if you have mold in your home or business.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it extremely hard to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Below are some interesting facts about mold.

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • Mildew is a type of mold that remains on the surface of the affected materials.
  • Christmas trees can be a source of mold spores.
  • Mold growth is a sign of water damage.

If your home or business has a mold problem, SERVPRO of Northwest San Antonio can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (210) 521-3313

24 Hour Emergency Water Damage Service in San Antonio, Texas.

7/2/2019 (Permalink)

Call SERVPRO of Northwest San Antonio at any time if you have a water damage!

SERVPRO of Northwest San Antonio is available 24 hours a day for any type of water damage. It is essential to act quickly with a water damage; immediate action is crucial. The damage gets worse every hour the water stays there, so be quick to call SERVPRO of Northwest San Antonio.

We Answer the Phone Ready to Help!

Call Today - (210) 521-3313

We realize that water damages are unfortunate and frustrating events. However, you need a SERVPRO expert to guide you through this crisis. SERVPRO of Northwest San Antonio has specialized and trained employees to make this a smooth and easy process. Water damages are the cornerstone of our business. We have seen everything and know exactly how to do the job successfully.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what and how much equipment and resources to bring, including how many trained SERVPRO Professionals may be needed to complete the job.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Northwest San Antonio

SERVPRO of Northwest San Antonio specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event for over 18 years. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, do not worry, because our staff is equipped with the knowledge and equipment to restore your property.

Emergency Ready Program

5/8/2019 (Permalink)

Call Us Today - (210) 521-3313

Up to 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that, in the event that your business is affected by a disaster, they don’t necessarily have to be. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A no-cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes SERVPRO of Northwest San Antonio as your disaster mitigation and restoration provider.

You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money.

SERVPRO of Northwest San Antonio is a sponsor of the American Red Cross Ready Rating™ program.

A free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies.

Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” Ready to Get Started?

Many businesses have an emergency contingency plan in place, but few have a plan to get back into their buildings following a disaster.

SERVPRO of Northwest San Antonio is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call Us Today - (210) 521-3313

Steps to Take after Water Damage Part I

4/14/2019 (Permalink)

Call Us Today - (210) 521-3313

One of the most damaging and devastating things you can experience as a home or business owner is flooding in your property. There are many causes of household flooding including – burst pipes, malfunctioning sump-pump,  sewer back-up, heavy rains, and appliance malfunctions. This can be a time of great confusion as to what to do concerning safety, cleanup and even how to pay for all the repair and restoration.

No matter what the cause, you should feel in control and know what to do if your property floods.  Here are a few steps to take immediately after flooding causes water damage in your home:

Safety First

The first step in any major home disaster is to remain safe. You may be forced to leave your home if the flooding is bad enough. Make sure it is also safe when you return to your home to begin dealing with the aftermath.

    • Turn off the power – water and electricity do not mix. But, if turning off the power requires you to enter or stand in wet areas it is best to call an electrician.
    • Wear protective clothing–such as rubber boots and gloves–when you re-enter your home.
    • Thoroughly wash any glasses, dinnerware, and silverware that might have been affected by the flood before you use it again.
    • Protect your valuables. Place tin foil under the feet of your wooden furniture to prevent staining of the carpet. Likewise, remove any area rugs that may be on wet flooring.

Dry Out Your Home

Even if you are successful in removing the standing water from your home, everything could remain damp, especially in the humidity of San Antonio. If you have power, use your central air conditioning to assist in removing humidity by keeping your ac system fan in the “on” position. Portable fans and dehumidifiers may help dry the wet areas of your home. To be certain that you avoid molds, mildew, and other lingering issues, call SERVPRO of Northwest San Antonio. We have the training and equipment to ensure your home is safe and dry.

SERVPRO of Northwest San Antonio is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call Us Today - (210) 521-3313

Steps to Take after Water Damage Part II

4/14/2019 (Permalink)

Call Us Today - (210) 521-3313

Call your Insurance Company

    • Your insurance will vary depending on what policies you have. The insurance company will send an adjuster to assess the damage and determine if it is a covered loss. Make sure to document the values of your belongings and take photos before, during, and after cleanup. This will help the adjuster when they are able to come to assess the damage. They might even suggest a restoration company like SERVPRO of Northwest San Antonio that can help you with the cleanup and restoration process.

Cleanup

    • Determine what is salvageable and throw away anything that is too damaged or no longer safe to use. Be aware that you may need to remove flooring, drywall, and insulation to prevent mold and mildew from spreading in your home or business. Furniture may also need to be dried out, cleaned or thrown away depending on the level of water damage. SERVPRO of Northwest San Antonio has helped many clients and we are highly-trained and certified in water and mold remediation.
    • Mold can begin developing after the first 24 hours of a flood, and once it has started growing it can be difficult to remove. The quicker you remove items from water and begin drying them, the less likely they are to be lost to mold, but it’s always best to err on the side of caution and have a professional assess the situation. In the event of mold, SERVPRO of Northwest San Antonio can assist you in the removal and restoration of your home to a safe and healthy condition.

Repairs

    • The aftermath of water damage in your home from flooding can typically take the longest amount of time. Flooring often needs to be replaced, walls need to be restored, broken possessions are often in need of repair, etc.

If you are unsure about what your first steps for home repairs should be when your house floods, then SERVPRO of Northwest San Antonio specializes in water damage restoration and flood or natural disaster repairs.

SERVPRO of Northwest San Antonio is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call Us Today - (210) 521-3313

Leave the Hassle of Board-Ups to the Professionals

4/14/2019 (Permalink)

Call Us Today - (210) 521-3313.

Whether after a fire, storm, or other structural disasters, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Northwest San Antonio can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

Call Us Today - (210) 521-3313.

SERVPRO of Northwest San Antonio has perfected storm and flood restoration for over 18 years. Our staff is exceptionally trained and ready to work the moment you call! SERVPRO's high tech equipment allows our crews to restore and clean your property "Like it never even happened." Considering that we are owned locally, our teams are prepared for any storms or possible floods before the event occurs.

Portable Fire Extinguishers

4/14/2019 (Permalink)

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (210) 521-3313

Portable fire extinguishers can be life and property saving tools when used correctly. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle from side-to-side. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
(210) 521-3313

PREPARING FOR A FLOOD

4/14/2019 (Permalink)

Have Storm or Flood Damage? Call Us Today - (210) 521-3313.

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

• Water—3+ day supply; one gallon per person per day

• Food—3+ day supply of nonperishable, easy-to-prepare food

• Flashlight

• Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)

• Extra batteries

• First Aid kit

• Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)

• Multi-purpose tool

• Sanitation/personal hygiene items

• Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)

• Cell phone with chargers

• Family and emergency contact information

• Extra cash

• Emergency blanket

• Map(s) of the area

• Baby supplies (bottles, formula, baby food, diapers)

• Pet supplies (collar, leash, ID, food, carrier, bowl) • Tools/supplies for securing your home

• Extra set of car keys and house keys

• Extra clothing, hat, and sturdy shoes

• Rain gear

• Insect repellent and sunscreen

• Camera for photos of damage

SERVPRO of Northwest San Antonio specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit San Antonio, Texas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today - (210) 521-3313.