What our Customers say...

Water Damage Testimonials

We were referred by a former employee that we know. Good people!

Thank goodness for SERVPRO! We had some pipes bust and I still don't know how we would have gotten all the water out if it wasn't for SERVPRO. They sucked the water out and dried the area. They made cuts so that our insurance adjuster could see what needed to be replaced. Let's hope this doesn't happen again, but if so I will call NWSA.

I had an issue with my son overflowing a friend's toilet which caused some damage to their home.  SERVPRO Northwest showed up immediately and repaired the damage to the drywall and floor and fixed it up brand new.  The service was excellent and the friendliness of the staff made it a pleasant experience that could have been a nightmare.  I will definitely call them again in the future!

I used SERVPRO for an issue that involved an overflowing toilet that did damage to flooring, ceiling and drywall. SERVPRO showed up immediately and took care of the issue and made it look as if nothing ever happened. It was like new. More than anything the staff was so nice and easy to work with. I will call them in the future for sure!

We recently had the unfortunate situation that our home flooded due to the failure of one of our attic hot water heaters. I was out of town (couple hours away) at the time and immediately made a call to SERVPRO of Northwest San Antonio. I was able to provide them access to my home and they immediately got to work. By the time my family and I made it home, they had already removed carpet and installed industrial blowers throughout our home. I can say that this quick action helped prevent more catastrophic damage to our home. Throughout the process they kept us informed while meeting all the deadlines they had provided to us. Kudos to Greg and his team for converting a very difficult time for our family into a palatable experience. I now have continued to use them for various services and they always provide exceptional service. Thanks Team SERVPRO NWSA!

SERVPRO of Northwest San Antonio provided excellent customer service when they helped us resolve our recent water damage problem. The technician was extremely personable and professional. He was competent, pleasant, easy to communicate with, and always on time. The company's quick response enabled us to keep our hardwood floors, saving us thousands and a costly, time-consuming insurance claim. Everyone we spoke with was kind, professional and helpful. I highly recommend SERVPRO of Northwest San Antonio. Thank you so much.